FAQs

OUR FREQUENTLY ASKED QUESTIONS

What Financial Protection do you offer?

ALLTRACKS has comprehensive financial protection.

We are ATOL-bonded which provides financial protection for our customers. Our ATOL number is 9411 and we are one of the very few ski & snowboard course providers to offer this level of security

In addition to ATOL, we are ABTOT bonded to cover non flight packages.

Although having an ATOL & ABTOT bond does cost ALLTRACKS a significant amount of money, we know our customers appreciate the piece of mind that this financial security gives you. We are delighted to be able to offer this security whilst still keeping our prices really competitive.

WHAT SKI & SNOWBOARD QUALIFICATIONS ARE ON OFFER?

We offer a variety of qualifications from Canada’s leading associations: CASI, CSIA, CSCF and CAA. More information on snowboard and ski instructor qualifications can be found here, whilst additional information about avalanche skills training is here

DOES ALLTRACKS GUARANTEE THAT I’LL PASS THE EXAMS?

We can never give a guarantee that everyone will pass. However, for Level 1 examiners are really looking for a positive approach, enthusiasm and a willingness to improve. Clearly you will need to demonstrate reasonable technique, but anyone who works hard should be confident of achieving their Level 1 after the thorough instruction ALLTRACKS offers.

Level 2 is more difficult, and examiners are looking for a far better execution of the drills and a greater understanding of skiing or snowboarding technique. However, people who arrive as reasonable intermediates will stand a very good chance of achieving Level 2 at the end of 11 weeks. Historically, the vast majority of people on our courses do pass – but you will need to work hard!

ARE THE INSTRUCTOR QUALIFICATIONS INTERNATIONALLY RECOGNISED?

CSIA and CASI Level 1 allow you to instruct in Canada, and whilst people do instruct elsewhere with these qualifications (we’ve had a handful of ex-ALLTRACKS Level 1 guests go on to work in Switzerland), we wouldn’t recommend you plan for or expect this.

With the CSIA or CASI Level 2 (available on our 11 Week Ski Instructor Course and its snowboarding equivalent), you should be able to work more extensively, including Canada, USA, Japan, New Zealand, Australia and some parts of Europe (although this is limited).

Regardless of what anyone claims, it continues to be problematic for foreigners to work within the French system. Be wary of anyone who promises instructor qualifications that allow you to work anywhere. At the same time, you can be confident that the qualifications you gain with ALLTRACKS are the genuine article and the recognised gold standard in Canada.

Do I need a visa?

On March 2016, the visa requirements for visiting Canada changed. Foreign Nationals from most Western Countries need to obtain an Electronic Travel Authorization (ETA) in order to visit the country. It is a quick, simple process that is done online and only costs $7 CAD. It is essentially a pre screening screening service and may make your entry into Canada quicker.
For more info: http://www.canada.ca/eta

However, if you are planning on working during your stay – for example after a course, then you will need an IEC Working Holiday Visa

If you wish to take an internship course you will need a working visa. Be aware that working visas are in demand and often get booked well in advance.

The best option in nearly all cases is to apply for a working holiday permit via the International Experience Canada (IEC) programme, which typically allows you to travel and work in Canada for up to one year. Choose your nationality on this page for further information.
https://www.canada.ca/en/immigration-refugees-citizenship/services/work-canada/iec.html

In some countries, you can make an IEC application via an independent organisation who charge an additional fee to help you with the application process. In the UK, try BUNAC, and in Ireland check out USIT.

Many other countries have similar ways to apply and we have had people from all over the world join our courses.

Note the the above information may be subject to change and it is your sole responsibility to ensure that you have any necessary visa.

Is there time to free ski too?

Lessons generally take place Monday to Thursday, which leaves Friday and the weekend to ski or snowboard with friends. Before you arrive in Canada you’ll receive a course schedule with details of training and exam days, so you’ll know when your free days are in advance.

Training is deliberately full-on and you will be worked hard. They are great fun, but so is riding in a more relaxed manner.

Although you are free to ride every day if you wish, most people go up the mountain six days each week, leaving a day to chill out in the chalet, relax in the village and enjoy everything else Whistler has to offer.

Where do I stay?

You’ll stay in comfortable, well-located private chalets or condos. It means you truly have a place to call home, put your feet up and relax for the duration of your stay. All the accommodation has wifi and some even have hot tubs. More information about our Whistler accommodation can be found on the Whistler page of the site.

What's Whistler Like?

We find it incredibly difficult to do Whistler justice in words – the place is just awesome. Combine the biggest ski area and most sophisticated lift system in North America with huge snowfalls, a variety of terrain and a cool, vibrant town and maybe you think you’re a getting a rough picture of the place. But you’re not.

So much more than the combination of its parts, in our view Whistler combines the scale of European resorts with the snow reliability and functionality of other North American resorts. There are other places where you can do an instructor course – and some of them do have some great skiing available – but they come up a bit short after a couple of weeks. Going to a resort for a week or two can be an entirely different proposition to an extended visit.

Do I need my own skis or snowboard?

Yes – skiers need skis, bindings, boots and poles and snowboarders need a board, bindings and boots. If you’re buying new equipment for the course, we would recommend gear designed for all-mountain use as you will be riding all the terrain available.

As part of the course, you’ll receive discounts at the best equipment shops in Whistler so it’s advisable to wait until you reach the resort. But if you have your equipment already, or you want to buy it at home, that’s fine too.

What kit to I need to bring?

As far as mountain wear is concerned, you’ll be issued with a full kit list on our Guest Intranet Site. As all our accommodation has wireless internet available, many guests bring laptops or tablets.

Laptop or not, do try to bring a camera. You’ll make some really good friends on your ALLTRACKS course, surrounded every day by some of the most stunning mountains on earth – it would be a shame not to have a few snaps to remember it all!

More Questions?

If you still have questions, please get in touch! We're here to help.
You can call on +44(0)1794 301 777 or email us